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Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at hello@tailgategear.eu.

Fitting and sizes

When designing the various modules, slides and trays, we have researched the most common items available on the market and stocked by large distribution chains.

Not everything will fit perfectly but with a bit of trying all your gear will find a new home inside our modules.

Here are some examples: Frontrunner boxes fit in our fridge slides. Decathlon pots fit inside the kitchen module side storage openings. And common 0,5lt water bottles fit in our high drawers standing up.

If you dont see your vehicle listed for a specific module you can do the following:

  • Search by vehicle and check if your car, SUV or 4x4 is listed and has modules available for it.
  • If the vehicle is not listed, get in touch with us, we may have it in the works. Click here to read more about it. 
  • Measure your trunk or the space where you ewant to place the product oyu are interested in. Use the diagram here below to list the specific sizes and get in touch to check with us what could fit in there. More tips here.
  • You can inquire about custom work. Here is a page dedicated to that.

Materials & Production

Yes, we select and use materials that can take light and UV rays without discolouring. We chose Dibond panels and use Raptor paint (the stuff used to paint cars and pickup's beds) to provide you with top materials and peace of mind. And we back that with extrended warranties. 

We design and make products to provide solid and reliable solutions for your traveling and adventure needs. We are not alone but we are confident we do it well and we try to provide the best value for money.

You can also read our customer reviews here for third parties opinions.

To show you how we stack up against the best in the industry, we compiled a comparison page here.

Our products are made (with passion) in Udine, the North East part of Italy. The area is a famous furniture making district and we have been collaborating with some top craftsmen to bring you the best quality products we could think of. 

Some of the components are imported from Europe and to a smaller degree from Asia. However, we try to minimise the imported parts sourcing locally as much as we can.

Customization

Yes, we do.

We offer our modules in various sizes to make sure you find the right fit for your vehicle. 

Sometimes we just need to make that one-off that fits like a glove. 

All you have to do in this case is visit our Custom Work Page to start exploring your unique project. Please note that additional charges will be applied for customized work.

If you require a full design upfront, a fee, based on the complexity of the project, will be also charged in order to commence work. 

Installation

Yes, the aluminum profile structure allows you to combine modules by stocking them on top of or next to each other.

We provide you with the necessary hardware to do so when you order combo. You can also purchse new modules at a later stage and provide us with the necessary notes and requests to integrate the order with the additional hardware yu may need.

Please be advised that undertaking necessary precautions for safety and respecting road regulations are your responsibilities.

Usually, there are 3 ways to anchor and secure the modules to your vehicle.

  1. If we offer a vehicle specific platform system, first mount it into your vehicle's trunk by bolting it down using the taps of the original anchor points. Then bolt the various modules onto the base using the L-shape sliding mounts. These are provided with all modules.
  2. If you have a sunk-in trunk, you need to have a raiser to align the module with the boot's exit line. A raiser can also be produced according to your specifications. Once the modules is in the right position, use tie-downs to secure it to the existing anchor points (usually 4 or more). 
  3. If your trunk is flat, like a SUV or a station wagon, you can secure your module directly to the anchor points you have in your vehicle (usually 4 or more) using tie-downs connecting these to the module's anchor rings. In this case, don't forget to order the 4 hooks and 4 tie-downs package.

All you have to do is make sure they are tight and you are good to go!

If you want to know more and see some example of the last two options, click here.

Usage and maintenance

We offer a life warranty on the aluminum profiles used in the modules. Restrictions apply in case of misuse.

Here you can find our limited warranty details

Shipping and returns

Under EU law, you are entitled to the right of withdrawal within 14 days after receiving the product.

There are however exceptions where this does not apply. Some of these exception include personalised products, pre-orders based on quantities, made to order, custom orders.

Our products are in large part made to order adn therefore cannot be returned if oyu change your mind.

Make sure you carefully read our Return Policy to find out more. 

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